Privacy Policy
Tribute — paytribute.store · Effective Date: March 13, 2026
Tribute ("we", "us", or "our") operates the website https://paytribute.store (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, upload photos, purchase products, or otherwise interact with our services.
1. Information We Collect
Personal Information You Provide: When you place an order or contact us, we may collect your name, email address, shipping address, phone number, and payment information (processed securely via Stripe).
Photos You Upload: When you use our portrait generation service, you upload photos to our servers. These photos are stored securely and used solely to create your custom portrait.
Automatically Collected Information: We use PostHog and Google Analytics to collect usage data such as your IP address, browser type, device information, pages visited, referring URLs, and interaction data (clicks, scroll depth, session duration).
Cookies and Tracking Technologies: We use cookies and similar technologies to analyse site traffic, remember preferences, and improve your experience. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including printing, framing, and shipping your portraits.
- Generate your custom portrait from the photo you upload.
- Communicate with you about your order status, respond to inquiries, and provide customer support.
- Improve our Site, products, and services through analytics.
- Prevent fraud and comply with legal obligations.
- Send you promotional communications (only with your consent; you may opt out at any time).
3. Photo Storage and Retention
Photos you upload are stored on our secure servers for the purpose of generating and fulfilling your portrait order. We retain uploaded photos for up to 90 days after order completion to allow for reprints or customer support requests. After this period, photos are permanently deleted. You may request earlier deletion at any time by contacting us.
4. How We Share Your Information
We do not sell your personal information. We may share your information with the following third parties:
- Stripe — to process payments securely.
- Shipping and fulfilment providers — to deliver your physical orders.
- PostHog and Google Analytics — for website analytics and performance monitoring.
- AI image generation services — to transform your uploaded photo into a portrait (your photo is processed and not retained by these services beyond generation).
- Legal authorities — if required by law, regulation, or legal process.
5. International Data Transfers
As we ship internationally and use service providers located in various countries, your personal information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.
6. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of payment data via Stripe, secure storage of uploaded photos, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Request deletion of uploaded photos at any time.
- Opt out of marketing communications.
- Object to or restrict certain processing of your data.
- Request a copy of your data in a portable format.
To exercise any of these rights, please contact us.
8. Children's Privacy
Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please get in touch via our contact form.